In a move that underscores the evolving role of artificial intelligence in email management, Notion has announced the shutdown of its Notion Mail service. This decision comes after the company acquired Skiff, an encrypted email and productivity software startup, in February 2024, and subsequently released Notion Mail, a Gmail client built by the Skiff team. Notion Mail's demise effectively marks the end of Skiff's email legacy. According to a recent post, Notion Mail's inbox will be discontinued across web, desktop, and iOS platforms on September 22. The reasoning behind this move is rooted in user behavior, with Notion noting that most of its users have begun relying on AI agents to handle their email workflows. In fact, over half of Notion Mail users now manage their emails without ever opening their inbox, instead opting to leverage the capabilities of Notion's AI-powered agents. As a result, Notion has decided to focus on using these agents to run users' inboxes, streamlining email management and reducing the need for manual client interaction. Fortunately, user data will remain intact, with email history staying in Gmail even after Notion Mail's shutdown. This shift towards AI-driven email management highlights the ongoing transformation of the way we interact with our inboxes, and Notion's decision to sunset Notion Mail reflects the company's commitment to adapting to these changing user needs.

Source: Ars Technica