Every manufacturer has its own industrial intelligence. Some is documented, and some resides in the knowledge of experienced workers. Consider an experienced operator preparing to restart a line after a changeover. The machine settings matter, but so does knowing how a particular material behaves, what happened during the previous shift, and when an apparently minor variation deserves a closer look. A procedure can describe the sequence, but successful execution depends on the judgment that comes from experience and the organization’s accumulated know-how. That combination is industrial...

Source: MIT Technology Review