Tabletop exercises answer one question: when something breaks, will the people responsible for fixing it do the right thing, in the right order, fast enough? For years, the answer depended almost entirely on humans: their training, runbooks, and their judgment under pressure. We assumed the tooling around us was static. We have always tested the people because the people were the variable. That assumption doesn’t hold anymore. At Webflow , we’ve spent a year building AI into the parts of incident response that used to be purely human: triaging alerts, pulling the right playbook, proposing...

Source: The New Stack